This Privacy Policy describes how ASKnowledge, LLC ("we," "us," or "our") collects, uses, and discloses your information when you use our mobile application ("App") and website located at http://as-knowledge.com/. We are committed to protecting your privacy and handling your data transparently.
1. Information We Collect
We collect the following personal information directly from you when you register for an account and use our App:
- Name: Collected for user identification and personalization of your in-app experience.
- Email Address: Collected for login authentication, account recovery, and essential communications regarding your account and our services.
2. How We Collect Information
You directly provide us with your name and email address when you create an account and log in to our App.
3. How We Use Your Information
We use the collected information for the following purposes:
- To Provide and Maintain Our Services: Your name and email are essential for creating and managing your user account, enabling login authentication, and retrieving your user profile settings when you log back into the App.
- For User Profile Settings: We use your collected data to store and retrieve your personalized settings within the App, ensuring a consistent user experience.
- To Communicate with You: We may use your email address to send you important updates, security notices, or information related to your account or changes to our services.
- No Monetization: We want to be clear that ASKnowledge, LLC does not collect, sell, or share your personal data for advertising or other monetization purposes. Our focus is solely on providing and improving the functionality of our App and services.
4. How We Store and Protect Your Information
We store your name and email address securely on Firebase, a development platform by Google. Firebase provides robust security features and infrastructure designed to protect your data. While no method of transmission over the internet or electronic storage is 100% secure, we strive to use commercially acceptable means to protect your personal information.
5. Sharing Your Information
We do not share your personal information with third parties for marketing, advertising, or other monetization purposes. We may share your information with Firebase, our trusted service provider, solely for the purpose of storing your user profile settings and facilitating login authentication, as described in this Privacy Policy. Firebase adheres to its own stringent privacy and security standards.
6. Your Data Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You can access and update your name and email address within the App's profile settings. If you need assistance, please contact us.
- Deletion: If you wish to delete your account and all associated personal data, please contact us at the email address provided below. We will take reasonable steps to delete your information in accordance with applicable laws and our data retention policies.
- Revoking Consent: By using our App, you consent to the collection and use of your name and email for the purposes outlined in this Privacy Policy. You can revoke your consent by deleting your account, which will stop future data collection.
7. Data Retention Policy
We retain your personal data for as long as your account is active or as needed to provide you with our services. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
ASKnowledge, LLC
Email: [email protected]
10. Apple App Store Requirements
This Privacy Policy is provided to comply with Apple App Store Review Guidelines regarding privacy. A link to this Privacy Policy will be included in the App Store Connect metadata for our App and accessible within the App itself.